At BigBaskets.com, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
2. Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and cookies installed on your device.
3. Order Information: When you make a purchase, we collect details about the products you buy, payment details, and delivery information.
4. Browsing Information: We collect data on how you interact with our website, including the pages you visit, time spent on each page.
How We Use Your Information
We use your personal and payment details to fullfill your purchases and send confirmation emails.
- Improve User Experience: We use browsing and device information to personalize your experience on our website, offering relevant product recommendations.
- Customer Support: We use your contact information to assist with inquiries, orders, returns, and refunds.
- Marketing and Promotions: With your consent, we may send you promotional emails and updates on sales, new arrivals, and offers. You can opt out of these communications at any time.
- Security and Fraud Prevention: We use your information to monitor for fraud and protect your account and transactions.
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information. However, we may share your data in the following instances:
- Service Providers: We may share your information with third-party service providers, such as payment processors and shipping companies, to complete transactions and deliver your order.
- Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, property, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Security of Your Information
We take the security of your personal information seriously and implement various measures to protect it. This includes the use of encryption technologies, secure payment gateways, and data access controls. However, no online transaction is 100% secure, and we cannot guarantee the complete safety of your information.
5. Your Rights
You have the right to:
- Access and Update Your Information: You can access, update, or delete your personal information at any time by logging into your account or contacting customer support.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any email or adjusting your account settings.
- Request Data Deletion: If you wish to delete your account and personal data, you can contact us, and we will process your request as required by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, track your interactions with the website, and analyze site performance. You can manage cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@bigbaskets.com